Superior Call-In Dictation Clarity
and Reliability
Over 17 million patient notes recorded with 99.998% successfully transcribed 
 
Clearer Audio Means 
Better Transcription

Full Fidelity.  WebChartMD records every phone dictation in an uncompressed .WAV format for 

maximum clarity.   

Solid State Disk Recording.  All call-in dictation is captured on solid state hard drives (SSDs), which reduces the potential for file distortion and missing data occurrences.   

Painstaking Attention to Detail.  WebChartMD has made hundreds of iterations over the last ten years to its telephone software and infrastructure to ensure consistently reliable call clarity. 

Enterprise-Grade Reliability & Redundancy

Call-in Phone Line Redundancy.  Every client is given a primary and back-up call-in number, each from a different enterprise class business to business telephone services company  

Geographic Redundancy. Xelex Digital's entire 

system infrastructure is replicated at a disaster recovery data center in a separate state from the primary data center.  

Software and Hardware Redundancy.  Primary and back-up call-in phone numbers connect to their own dedicated instances of our telephony software to reduce the risk of downtime. 

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Powerfully Configurable 
On-Prem or Cloud 

Emulates Your Current System.  WebChartMD emulates your current keypad commands, workflow prompts and even author IDs. 

   

Patient Schedule Integration Add your patient schedule via an ADT interface to enable authors to key in the patient identifier, work type and other key information. 

On-Prem or Cloud.  WebChartMD's highly efficient telephone software runs on virtualized servers and can easily install on-prem.  Or, use our cloud solution with pay-per-use pricing.