Technology Built for the
Demands of Healthcare.
Industry-leading up-times.  Stringent security.  Multi-level redundancies.  Meticulous auditing.  Powerful Interfacing.   

Audit Trails.  All document accesses are captured on

two different audit trails, and include every document

iteration, every edit made, by whom, and when; and all

document accesses, access type, by whom, and when. 

Data Encryption.  All data is stored at 256 bit encryption,

and all passwords are stored in an encrypted format.    

Up-to-Date Compliance. WebChartMD's compliance documentation includes current attestations for SOC1

Type 2, SOC2 Type 2, HIPAA PCI-DSS Assessment, and

the ONC/HHS Security Risk Assessment Tool.


Reliable Uptimes.  Independent third-party auditor

UpTimeSafe reports WebChartMD uptimes of 99.9+%

for the last four years.   

Fewer Maintenance Windows.  WebChartMD had 

less than five scheduled maintenance windows in

each of the last two years and no unscheduled windows.  

Real-time System Monitoring.  Continuous monitoring

from over 80 different system health alerts enable

proactive troubleshooting. 


Infrastructure Redundancy.  100% virtualized system

runs in a VMWare HA environment with automatic failover to other VM hosts in the cluster in the event of

a hardware failure.  

Geographic Redundancy. A failover instance of our entire infrastructure and database runs in an out-of-state data center for geographical redundancy.

Database Redundancy.  Primary database transaction

logs are sent every 30 minutes to the fail-over database, with a full backup performed once weekly.

Telephony Redundancy.  End-to-end dictation system redundancy, including primary and redundant phone vendors and primary and secondary phone servers.​​