Technology Built for the
Demands of Healthcare.
Industry-leading up-times. Stringent security. Multi-level redundancies. Meticulous auditing. Powerful Interfacing.
Audit Trails. All document accesses are captured on
two different audit trails, and include every document
iteration, every edit made, by whom, and when; and all
document accesses, access type, by whom, and when.
Data Encryption. All data is stored at 256 bit encryption,
and all passwords are stored in an encrypted format.
Up-to-Date Compliance. WebChartMD's compliance documentation includes current attestations for SOC1
Type 2, SOC2 Type 2, HIPAA PCI-DSS Assessment, and
the ONC/HHS Security Risk Assessment Tool.
Reliable Uptimes. Independent third-party auditor
UpTimeSafe reports WebChartMD uptimes of 99.9+%
for the last four years.
Fewer Maintenance Windows. WebChartMD had
less than five scheduled maintenance windows in
each of the last two years and no unscheduled windows.
Real-time System Monitoring. Continuous monitoring
from over 80 different system health alerts enable
Infrastructure Redundancy. 100% virtualized system
runs in a VMWare HA environment with automatic failover to other VM hosts in the cluster in the event of
a hardware failure.
Geographic Redundancy. A failover instance of our entire infrastructure and database runs in an out-of-state data center for geographical redundancy.
Database Redundancy. Primary database transaction
logs are sent every 30 minutes to the fail-over database, with a full backup performed once weekly.
Telephony Redundancy. End-to-end dictation system redundancy, including primary and redundant phone vendors and primary and secondary phone servers.